Canopy (Insurestreet Limited) has acquired The Lettings Hub, aiming to leverage their combined technology and expertise to deliver cutting-edge solutions, products, and services to the UK lettings industry. 

Under the terms of the deal, both brands will continue to operate independently while integrating the best elements of each company’s technology to enhance one another's offerings. This acquisition unites two leading PropTech suppliers and marks a significant milestone in advancing their shared vision of delivering an improved rental experience for tenants, landlords, and letting agents across the UK.

The two businesses already share a strong working relationship, and now, as a single entity, the companies can benefit from synergies across their product, data, and technology capabilities.

The acquisition will allow both brands to offer a broader range of enhanced propositions for agents and renters, and contribute to a better user experience, and a smoother rental experience.

Heidi Shackell commented: “The Lettings Hub team has worked tirelessly over the past 12 years to deliver fantastic lettings technology and products to our clients. 

“I’m incredibly proud of what we’ve achieved & the strong relationships we’ve built, and I’m also enormously grateful to every client that has used our services, every employee who has been a part of our growth journey, and to our shareholders for their unwavering support. Now we’re ready for our next chapter, and moving forward alongside Canopy, who we have already built a successful partnership with, we will capitalise on the strengths of both brands to deliver even greater value to the lettings sector. 

“With 2025 set to be a transformative year for the lettings market, my focus remains firmly on guiding our business to meet the evolving needs of letting agencies, particularly as Renters' Rights legislation takes shape, over the next 12 months”

Chris Hutchinson added: “For both businesses, this deal represents a transformative opportunity. Together, we now support over 2,500 letting agent clients, and our combined resources allow us to expand our integrated services beyond what either of us could achieve individually. By uniting our cutting-edge technologies and shared passion for innovation, we’re in a stronger position to deliver for tenants, landlords, and letting agents alike.”

The deal comes at a time when consolidation in the lettings market is accelerating rapidly. Record numbers of estate and lettings agency sales are occurring, and both landlords and agents face growing challenges. As such, suppliers must adapt quickly to meet market demands and provide tailored solutions.

Heidi Shackell concluded: “Together, Canopy and The Lettings Hub are well-positioned to lead the way in PropTech innovation. Our clients can be confident in both our ability to deliver innovation, and of the strength and reliability of the products and services they use to support landlords and tenants alike.”

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The Lettings Hub was advised by ICON Corporate Finance (financial advisor) and Thackray Williams LLP (legal counsel). Canopy were supported by West Hill Capital and advised by Bay Advisory (financial advisor), Humphreys Law, CMS, SMB and Paris Smith (legal counsel), and Wilson Partners (accountants).

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About The Lettings Hub

The Lettings Hub is a leading provider of tenant referencing and tenancy management solutions, trusted by over 1,200 letting agents across the UK, including major brands like Spicerhaart and Dexters. With over 10 years of experience, they have helped 3.5 million people move home, combining industry expertise with innovative technology.

Their tenancy management system, BOX, seamlessly integrates with CRM systems, offering a pick-and-mix suite of 40 products to streamline the lettings journey. By focusing on the agent experience, The Lettings Hub has built a powerful, agent-centric platform, helping letting agents enhance efficiency, transparency, and service quality in a competitive market.

About Canopy

Canopy is building a smarter rental ecosystem for renters, letting agents, and landlords, tackling key pain points in the market while empowering tenants to improve their financial health. Our AI-driven technology enhances fraud detection and streamlines the referencing process, ensuring faster, more reliable decision-making for letting agents and landlords.

We work with over 1,200 letting agencies and have a strategic partnership with OnTheMarket, providing tenant referencing to its members. Additionally, our strong presence in the Build to Rent sector allows us to serve a diverse and expansive customer base across the UK lettings market.

Our core products include RentPassport, a multi-channel tenant referencing solution powered by Open Banking and credit data, and CanopyGrow, a subscription service designed to help tenants boost their credit scores. By combining cutting-edge technology with financial insights, Canopy is redefining the rental experience—making it more secure, efficient, and transparent for everyone involved.

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